Qualification details 
Automotive Glazing
Level: 3
Reference:
Who Is This Qualification For
This qualification is part of an overall Level 3 national occupational standard. This qualification is aimed at those who work in the replacement automotive glazing industry. It covers the most important aspects of the job of those who replace glazing components in motor vehicles. This qualification is at Level 3, and should be taken by those who are experienced automotive glaziers, capable of dealing with a wide range of problems, including working with vehicles that have complex problems. Candidates will often take a technical supervisory role, particularly in relation to less-experienced automotive glaziers. They will also work closely with customers and have well-developed customer service skills.
A further qualification for Automotive Glazing at Level 2 is also available.
Candidates for this qualification will primarily be:
- working at the road side or in fixed sites
- working with standard production vehicles (ie those produced by mass-market manufacturers in the last 10 years) and vehicles that will have more complex problems (eg older vehicles, more expensive and rarer vehicles, and vehicles where parts are hard to obtain or where methods of repair are not commonly used)
- replacing windscreen glass
- repairing and installing other standard automotive glazing components
Candidates are likely to have jobs entitled:
- Automotive Glazier
- Automotive Technician
- Fitter
- Leading Hand - Automotive
- Team Leader
Candidate Requirements
Candidates should achieve all 5 mandatory units listed below, plus 4 of the optional units (2 from each group). Candidates should prove that they can achieve all the statements listed for each element. Guidance on the evidence that will be acceptable is contained in the introduction to each unit.
List of Units
Mandatory Units (all 5 units to be taken)
- Unit 1 Promote and maintain health and safety within the working environment
- Unit 2 Improve the work of the organisation
- Unit 3 Assess the quality of glass-related materials
- Unit 4 Diagnose and rectify technical problems
- Unit 5 Plan the use of resources to meet work requirements
Group 1
- Unit 6 Shape automotive glass for installation in vehicles
- Unit 7 Install automotive glazing components in vehicles with complex requirements
- Unit 8 Develop new work procedures
- Unit 9 Install fixed automotive glazing components in vehicles
- Unit 10 Install opening automotive glazing components in vehicles
- Unit 11 Repair damaged windscreen glass in vehicles
- Unit 12 Give customers a positive impression of yourself and your organisation
- Unit 13 Deliver reliable customer service
- Unit 14 Develop customer relationships
- Unit 15 Resolve Customer Service Problems
Last NVQ Start Date: 30 Jun 2009
Last NVQ Certification Date: 30 Jun 2012
Last SVQ Start Date: 31 May 2009
Last SVQ Certification Date: 31 May 2012
For hard copy information, please contact the GQA Office on 0114 2720033 or by e-mail including the name and postal address you wish the documentation to be sent to.
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Glass Qualifications Authority Ltd
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